CUSTOMER CARE SUPPORT

Pre-Loved Fashion provides Free Clothes & Accessories for Women,Men,Children is an innovative online store dedicated to providing members of our extended family with quality clothing at no cost.Once a year families can request up to three items only. Unlike traditional retailers, Pre-Loved Fashion operates on a unique model where members can browse an extensive selection of our clothes and request items without a single purchase. Our platform is designed to promote sustainability by encouraging clothing reuse and reducing waste. To access the free clothing, members simply create an account, select the items they want, and complete a straight forward shipping information form once they have been selected off the waiting list. We cover the cost of the garments and shipping, making fashion accessible to everyone without financial barriers. Once item is chosen it is final and we don't accept returns .This approach supports eco-friendly practices while ensuring that consumers receive stylish, usable clothing conveniently delivered to their door. Items are priced for the rest of our customers and those benefits go towards our mission. We will accept exchange only for customers but no refund and buyer must pay for shipping.Due to a high volume of people needing our services we do operate off of a waiting list.Names are selected based on when a space is available and open for them to began selecting there items at the time they are notified.Families do have other opportunities and ways of receiving g additional complimentary clothing by being apart of our volunteer point system program that is assessed monthly for our candidates, It is definitely a great opportunity to support our mission and help towards our cause of helping other people. So Pre-Loved Fashion is not just for our customers but our members as well.Have a need for clothing or know someone who does please submit your information below because we care and we help families at the minimum once a year.We are not funded and are limited on resources and we rely heavily on our donors and supporters to keep this mission going.Pre-Loved Fashion