TERMS & CONDITIONS
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Welcome to our website. By accessing or using our services—including our free‑clothing program, discounted items, membership options, and free‑shipping offers—you agree to the following Terms & Conditions. Please read them carefully, as they outline your rights, responsibilities, and the limitations of our program.
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1. Program Purpose
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Our program exists to support families by providing free and affordable clothing. We operate as a community‑driven effort, not a traditional retail store. All items are offered as‑is, with no guarantees or warranties.
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2. Eligibility & Participation
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To participate in our free‑clothing program, you may be required to:
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Provide basic contact and shipping information
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Submit verification documents or photos (with sensitive information covered)
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Agree to our policies and guidelines
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We reserve the right to approve, deny, or remove participants to maintain fairness and prevent misuse.
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3. Free Item Limits
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Free items are limited and offered based on inventory, donations, and program capacity. We may set limits per:
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Household
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Address
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Membership
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Time period (e.g., once per year)
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These limits may change at any time without notice.
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4. Item Condition
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Items may be:
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New
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Pre‑loved
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Donated
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Discounted
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Because of this, items may show minor wear, variations in color, or differences in sizing. All items are provided as‑is and may not match retail‑store standards.
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5. Final Sale Policy
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All items—free or purchased—are final sale. This means:
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No refunds
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No returns
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No exchanges
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No replacements
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Please review our Refund Policy for full details.
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6. Shipping & Delivery
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Shipping is always free, but delivery times may vary. Delays may occur due to:
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High program volume
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Inventory processing
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Carrier issues
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Seasonal demand
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We are not responsible for delays once a package has been shipped.
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If a package is lost or damaged, we will do our best to assist, but replacements are not guaranteed due to limited inventory.
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7. Website Use
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By using our website, you agree not to:
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Misuse or attempt to manipulate the program
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Submit false information
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Create multiple accounts to bypass limits
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Engage in harmful, abusive, or fraudulent behavior
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Violations may result in removal from the program.
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8. Program Changes
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We may update, pause, or discontinue any part of the program at any time, including:
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Item limits
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Membership rules
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Shipping policies
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Eligibility requirements
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Website features
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Changes may occur without prior notice.
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9. Intellectual Property
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All content on this website—including text, images, logos, and designs—is owned by us or used with permission. You may not copy, reproduce, or distribute any content without written consent.
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10. Limitation of Liability
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By participating in our program, you agree that we are not liable for:
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Shipping delays
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Item condition
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Inventory limitations
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Website errors
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Program changes
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Any loss, inconvenience, or dissatisfaction related to your experience
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You agree to hold us harmless from any claims arising from your use of the website or participation in the program.